Income Insurance Australia

... helping Australians to secure a prosperous future

Income Insurance Australia :: News

Share this news item!

Queensland's Persistent Flood Woes: A Call for Resilient Rebuilding

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The recent floods in northern Queensland have left a significant mark, with the Insurance Council of Australia reporting 1,435 insurance claims following the heavy rains.

As the weather slowly begins to clear, residents of Townsville have started returning home, heaving a sigh of relief as the city narrowly avoided severe flooding.

Although Townsville was spared the worst, the situation in Ingham remains grim, with the Herbert River experiencing major flooding. The waters rose to 14.94 meters at the Ingham Pump Station, surpassing the major flood threshold of 12 meters. Emergency services are on high alert as risk of further flooding persists, though river levels are expected to recede in the coming days.

State Premier David Crisafulli remarked positively on Townsville’s fortune, acknowledging, “There is no doubt that the city has dodged a bullet.” However, he emphasized the ongoing challenges in Ingham, recalling the devastating floods of 1967 as the town grapples with a similar disaster.

Meteorologist Miriam Bradbury from the Bureau of Meteorology reported scattered rains replacing the earlier deluge, easing some pressure but keeping vigilant watch over river systems. She cautioned that riverine flooding risks remain as water moves through the catchments.

The Premier highlighted the extensive damage across Ingham, noting the severely affected homes, businesses, and farms. “There have been people who have been inundated at home, at their businesses and in their farms,” he shared. In a decisive move towards resilience, he announced plans to rebuild critical infrastructure with disaster prevention in mind. “We are determined to build betterment into all that we do,” Crisafulli stated, underscoring the need to learn and improve from each disaster.

Insurance firms are mobilizing to support affected communities. IAG has processed around 100 claims and deployed additional staff to the region, with Suncorp and RACQ joining efforts to assist claims handling locally.

The floodwaters pose risks beyond immediate physical damage. Brodie West, President of the Restoration Industry Association, advised caution when dealing with contaminated floodwaters, which contain a myriad of hazards like soil bacteria, industrial waste, and heavy metals. She emphasized the importance of taking “the right approach… in particular drying and hazard removal” to mitigate health risks associated with floods.

While the insurance adjustments and government resolution provide some hope, the scale of recovery underscores the need for strategic rebuilding. Repurposing traditional infrastructure models towards ones that withstand future climate-driven challenges is crucial. As Premier Crisafulli mentioned: “Disasters will strike and communities understand that, but there’s no point continuing to do the same thing and expecting a different result.”

The source for this report was derived from Insurance News, capturing the ongoing developments and responses in the face of Queensland’s challenging flood conditions.

Published:Wednesday, 5th Feb 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

ASIC Initiates Legal Proceedings Against Australian Super for Claim Delays

10 Jan 2026: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has initiated legal action against Australian Super, the nation's largest superannuation fund, alleging significant delays in processing nearly 7,000 death benefit claims. These delays, some extending up to four years, have raised serious concerns about the efficiency and fairness of the fund's claims handling processes. - read more

TAL's Health Sense Plus Now Covers Income Protection

02 Jan 2026: Paige Estritori

In a strategic move to make life insurance more relevant to younger Australians, TAL has expanded its Health Sense Plus program to encompass income protection policies. This initiative allows advisers to offer clients enhanced value through a straightforward preventative health engagement. - read more

APRA Calls for Sustainable Reforms in Income Protection Insurance

02 Jan 2026: Paige Estritori

The Australian Prudential Regulation Authority (APRA) has expressed concerns regarding the sustainability of income protection insurance, following significant losses within the industry. Over a five-year period, insurers have reported losses totaling $2.5 billion on this product. - read more

HCF Life Recognised for Excellence in Income Protection Insurance

02 Jan 2026: Paige Estritori

HCF Life, part of Australia's largest not-for-profit health fund, has been honored with the 'Best for Income Protection Insurance (Direct)' award by WeMoney for the third consecutive year. This accolade underscores HCF Life's commitment to providing competitive and customer-focused insurance products. - read more

Surge in Mental Health Claims Challenges Australia's Income Protection Insurance

25 Dec 2025: Paige Estritori

Recent data from the Council of Australian Life Insurers (CALI) reveals a significant shift in the landscape of income protection insurance in Australia. Mental health conditions have emerged as the leading cause of total and permanent disability (TPD) claims, accounting for nearly one-third of all claims paid. In 2024 alone, insurers disbursed over $2.2 billion for retail mental health claims, a figure that has almost doubled compared to five years prior. - read more

Click for more Insurance News

Life Insurance Articles

The Role of Rehabilitation Benefits in Income Protection Insurance

When the unexpected strikes, such as an illness or injury hindering our ability to earn a living, the financial repercussions can be devastating. This is where income protection insurance becomes a pivotal part of our financial safety net, ensuring a stream of income during challenging times. - read more

Income Insurance: The Safety Net for Your Financial Goals in Australia

Financial security is pivotal for anyone striving to meet their life goals, be it owning a home, educating children, or ensuring a comfortable retirement. In Australia, where uncertainties can disrupt our best laid-out financial plans, having a safety net in place is essential. Income insurance offers just that—protection against the unforeseen events that could impact your income earning abilities. - read more

Understanding the Process: A Beginner's Guide to Income Insurance Claims

Income insurance, an often-overlooked component of financial security, is gaining traction among Australia's burgeoning self-employed population. In an economy where traditional employment is no longer the sole path to success, this form of insurance has become a cornerstone for proactive financial planning. Touted as a safety net, it ensures that personal livelihoods and business operations remain secure in the face of adversity. - read more

How Income Protection Insurance Can Safeguard Your Financial Future

Income protection insurance is a type of insurance policy designed to replace a portion of your income if you are unable to work due to illness or injury. This financial safety net can help cover essential living expenses, such as mortgage repayments, utility bills, and daily costs, ensuring you maintain your standard of living during tough times. - read more

Preparing for the Unexpected: Why Income Protection is Essential for Financial Security

Life's unpredictability can often bring unforeseen challenges, particularly when it comes to our finances. One day you might be climbing the career ladder, the next you could find yourself unable to work due to illness or injury. This is where income protection insurance steps in, serving as a financial safety net that ensures you can continue to meet your living expenses, even when the unexpected happens. - read more

Start Here !

Apply now for your free Insurance assessment and price comparisons!

This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434) for financial product referrals and an Authorised Credit Representative (ACR 401491) of Saccasan Pty Ltd (ACL 386297). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Saccasan Pty Ltd, Unique Group Broker Services.

IMPORTANT: We do not provide financial product advice or credit assistance. We act solely as an introducer and refer enquiries to licensed third-party intermediaries, insurers, and lenders - with whom you can then deal directly. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should always verify the credentials of your financial adviser before proceeding with recommendations that they may present. Visit the ASIC website for further information.