We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Building Resilience: ICA Aligns Floods Inquiry Plan
Building Resilience: ICA Aligns Floods Inquiry Plan
Released in final form today, the panel's review of the code of practice observes all previous 101 untouched suggestions, in the aftermath of the 2022 floods, discussed in the concurrent parliamentary inquiry. The original source of this evolving development was published in Insurance News.
By acknowledging the interdependent nature of these reports, the ICA decided on a "phased response," providing an adaptive method that prioritizes action on easier-to-implement recommendations while further examining intricate proposals.
The parliamentary floods inquiry led to 86 proposals targeted at reshaping industry practices, which partnered with suggestions affecting regulatory frameworks. These ranged from improvements in product clarity to protective measures for vulnerable clientele. In collaboration with the code review and identifying 41 key areas, the ICA assures a focus on customer benefits without stifling competitive dynamics.
"The Insurance Council is actively reviewing the remainder of the recommendations with a focus on ensuring that the changes are proportionate to the problem being addressed, do not constrain competition, allow flexibility and promote innovation," the council conveyed.
Significant advancements include the creation of standardized policy clauses and enhanced procedures for handling customers identified as vulnerable. A detailed progress update is due alongside the modified Deloitte report on the floods, delayed for a holistic response detailing on code and industry standards.
Redrafting of the insurance code is projected for the upcoming year, integrating widespread consultation before approval by the Australian Securities and Investments Commission. ICA's commitment, as ICA CEO Andrew Hall asserts, is not limited to disaster response but spans systemic customer experience enhancements.
Nonetheless, on-the-ground consumer advocates proceed cautiously, recognizing that while promising, the insurance sector's response must continue to embrace unaddressed core aspects. "Insurers have picked off some low-hanging fruit in the recommendations and we commend them for beginning their journey to implement some changes," remarks Alexandra Kelly, acting CEO at the Financial Rights Legal Centre.
Challenges remain, particularly around significant code recommendations, such as expanding temporary accommodation benefits and embedding enforcement in customer contracts. Another critical opposition is the proposal to uplift community breach payments, where substantial transformation is viewed as necessary.
The ongoing review's independent panel seeks momentum, urging the ICA and associated insurers toward timely implementations across overlapping themes from both the report and the inquiry. As panel chair Helen Rowell states, "The review panel encourages ICA and insurers across the country to act in a timely way on the important steps needed to improve industry practices across the various issues and areas covered in the report."
Awaiting the federal government’s response, all eyes remain on the collective progress in enhancing industry resilience and consumer safeguarding post-2022 floods, as coordinated interactions between governmental bodies, regulators, and industry agents evolve throughout this scrutinized initiative.
Published:Thursday, 19th Dec 2024
Source: Paige Estritori
Share this news item:
| New Alliances for Restoration: RACQ Joins RIA Australasia 24 Dec 2024: Paige Estritori In a significant development for the restoration industry in Australia, RACQ Insurance has become the latest insurer to align with the Restoration Industry Association (RIA) Australasia. This follows closely behind Suncorp's recent membership, highlighting a trend of increased insurer involvement in the sector. - read more |
| Building Resilience: ICA Aligns Floods Inquiry Plan 19 Dec 2024: Paige Estritori The Insurance Council of Australia (ICA) is strategically addressing the recommendations from recent inquiries into flood responses and code of practice in its latest updates. Acknowledging the variety and complexity of the suggestions, ICA supports 78 out of the total recommendations presented, tackling them in a staged and structured manner. - read more |
| Major Acquisitions Shake Up the Australian Life Insurance Sector 18 Dec 2024: Paige Estritori In a significant move estimated at $13 billion, MLC Life Insurance and Resolution Life’s subsidiaries in Australia and New Zealand are set to merge. This development is part of an acquisition involving Nippon Life, a major player in the global insurance industry. - read more |
| Sure Highlights Coverage Gaps in Cyclone Zones 17 Dec 2024: Paige Estritori An alarming gap in insurance coverage has been spotlighted by Queensland underwriting agency, Sure, as it drew attention to underinsurance among cyclone-susceptible areas. Their comparison of coverage across the state reveals stark contrasts that could have dire consequences for residents. - read more |
| Term Life Insurance Fuels Customer Grievances 13 Dec 2024: Paige Estritori New insights from the Australian Securities and Investments Commission (ASIC) highlight that term life insurance sparked the most grievances among consumers last financial year. ASIC's newly released internal dispute resolution report indicates that 41% of the complaints were linked to term life policies. - read more |
| Breaking Down Common Income Protection Insurance Terms Income protection insurance is designed to provide financial support if you're unable to work due to illness or injury. It aims to replace a portion of your income during such times, ensuring you can maintain your lifestyle and meet financial obligations. - read more
|
| Understanding the Process: A Beginner's Guide to Income Insurance Claims Income insurance, an often-overlooked component of financial security, is gaining traction among Australia's burgeoning self-employed population. In an economy where traditional employment is no longer the sole path to success, this form of insurance has become a cornerstone for proactive financial planning. Touted as a safety net, it ensures that personal livelihoods and business operations remain secure in the face of adversity. - read more
|
| Income Protection Insurance: Balancing Cost with Adequate Coverage Income protection insurance is a critical safety net for anyone who relies on a steady paycheck to meet their financial obligations and maintain their lifestyle. It offers a replacement income if you are unable to work due to illness or injury, ensuring that your financial responsibilities can be met even when you're not at your earning best. In today's fast-paced world, income protection has become an essential consideration for the modern working individual. - read more
|
| Why Every Australian Entrepreneur Needs Income Protection Insurance Entrepreneurship in Australia - a landscape overview: The allure of entrepreneurship in Australia is undeniable, with the promise of innovation, personal autonomy, and potentially limitless earnings. However, the path of an entrepreneur is often unpaved and unpredictable. Without the safety nets traditionally provided by corporate employment, Australian entrepreneurs must proactively safeguard their personal finances against the capricious winds of business fortune. - read more
|
| Income Protection Insurance: A Must-Have for Australian Adults Insurance is a crucial component of financial planning. While many Australians understand the importance of life insurance, there's another vital type of coverage that often gets overlooked: income protection insurance. - read more
|
|
|
Income Protection Insurance: A Must-Have for Australian Adults Insurance is a crucial component of financial planning. While many Australians understand the importance of life insurance, there's another vital type of coverage that often gets overlooked: income protection insurance. - read more
|
|
Preparing for the Unexpected: Why Income Protection is Essential for Financial Security Life's unpredictability can often bring unforeseen challenges, particularly when it comes to our finances. One day you might be climbing the career ladder, the next you could find yourself unable to work due to illness or injury. This is where income protection insurance steps in, serving as a financial safety net that ensures you can continue to meet your living expenses, even when the unexpected happens. - read more
|
|
How Income Protection Insurance Can Safeguard Your Financial Future Income protection insurance is a type of insurance policy designed to replace a portion of your income if you are unable to work due to illness or injury. This financial safety net can help cover essential living expenses, such as mortgage repayments, utility bills, and daily costs, ensuring you maintain your standard of living during tough times. - read more
|
|
The Role of Rehabilitation Benefits in Income Protection Insurance When the unexpected strikes, such as an illness or injury hindering our ability to earn a living, the financial repercussions can be devastating. This is where income protection insurance becomes a pivotal part of our financial safety net, ensuring a stream of income during challenging times. - read more
|
|
Income Insurance: The Safety Net for Your Financial Goals in Australia Financial security is pivotal for anyone striving to meet their life goals, be it owning a home, educating children, or ensuring a comfortable retirement. In Australia, where uncertainties can disrupt our best laid-out financial plans, having a safety net in place is essential. Income insurance offers just that—protection against the unforeseen events that could impact your income earning abilities. - read more
|