We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
NSW Review Sheds Light on Strata Sector Transparency
NSW Review Sheds Light on Strata Sector Transparency
An exposé by ABC triggered the closer examination of Sydney-based agency Netstrata, spotlighting the steep insurance brokerage fees imposed on property owners. Such revelations drew attention to the industry's standard practices, prompting a call for a systemic overhaul. Reports suggested that Netstrata, through its insurance division, levied charges reaching triple the average rate and received undisclosed benefits from service providers and contractors.
The agency, overseeing a portfolio including over a thousand buildings and some 35,000 units, reportedly accumulated upwards of $21 million in brokerage fees since 2015. Amidst this controversy, Stephen Brell, the agency's Managing Director, stepped down from his position as president of the Strata Community Association NSW.
In response to these events, NSW Fair Trading has teamed up with McGrathNicol, an independent consultancy, to scrutinize Netstrata's operations. Their investigation will unfold the intricacies of the firm's business model, meticulously reviewing internal structures, financial dealings, incentives, fees, and external partnerships. This action signals the government's resolve to ensure a credible strata management landscape.
Emphasizing the importance of trust in strata management, State Strata and Property Services Commissioner John Minns articulated the growing preference for strata living among NSW citizens, stressing the necessity for dependable stewardship of their valued assets. "Strata professionals must serve with integrity," Minns stated, echoing the urgency of nurturing consumer confidence. "NSW Fair Trading's determined response is a testament to our dedication to fostering a reliable and responsible strata sector."
While Netstrata defends the integrity of its procedures, the organization acknowledges the public's appetite for greater transparency. According to a statement, Netstrata is committed to exemplary service delivery and is actively conducting an internal review to enhance the clarity of its disclosure practices, promising to exceed current statutory disclosure standards. "Our commitment to transparency is unwavering; we pledge full cooperation with NSW Fair Trading in disclosing our financial operations," affirmed the agency.
Published:Monday, 6th May 2024
Source: Paige Estritori
Share this news item:
| Senate Probes Climate's Toll on Insurance Costs and Access 18 May 2024: Paige Estritori The Senate has launched an investigation into the growing climate risks that are affecting insurance premiums, with a focus on affordability and accessibility. - read more |
| Adviser Shortage and Policy Shifts Impact Life/Risk Market 17 May 2024: Paige Estritori The decline of life/risk advisers paired with the Australian Prudential Regulation Authority's (APRA's) intervention in the Individual Disability Income (IDII) insurance sector imposes fresh challenges on the market, hinting at recovery only intermittently. - read more |
| Insurers Under Fire: Melbourne Floods Reveal Gaps and Mismatches 16 May 2024: Paige Estritori Residents from western Melbourne have voiced sharp disapproval of insurance companies at the recent federal inquiry hearings held in Maribyrnong, citing significant grievances post the 2022 floods. - read more |
| Allianz Streamlines Flood Insurance with New Update 16 May 2024: Paige Estritori Allianz has taken a considerable step forward in modifying its flood insurance approach for homeowners. Drawing conclusions from the flood incidents of 2022, changes are set to be implemented to provide clearer and more inclusive coverage. As a measure to simplify their insurance products, Allianz will integrate flood insurance as a non-negotiable component of home building, contents, and landlord policies for new clients starting from the latter part of this year. - read more |
| Australian Tourist Secures Compensation for Air Ambulance From Bangkok 11 May 2024: Paige Estritori A recent decision by a dispute resolution body in favor of a 74-year-old Australian traveler has emphasized the importance of clear communication and precise terms and conditions in insurance policies. This comes after the individual engaged in a tug-of-war with an insurance company over a $195,223 claim to cover emergency medical transportation from Thailand. - read more |
| Understanding the Process: A Beginner's Guide to Income Insurance Claims Income insurance, an often-overlooked component of financial security, is gaining traction among Australia's burgeoning self-employed population. In an economy where traditional employment is no longer the sole path to success, this form of insurance has become a cornerstone for proactive financial planning. Touted as a safety net, it ensures that personal livelihoods and business operations remain secure in the face of adversity. - read more
|
| Income Insurance: The Safety Net for Your Financial Goals in Australia Financial security is pivotal for anyone striving to meet their life goals, be it owning a home, educating children, or ensuring a comfortable retirement. In Australia, where uncertainties can disrupt our best laid-out financial plans, having a safety net in place is essential. Income insurance offers just that—protection against the unforeseen events that could impact your income earning abilities. - read more
|
| Understanding Income Protection Insurance: A Comprehensive Guide for Australians Income protection insurance is an essential component of financial security for Australians, designed to provide a safety net by replacing a portion of your income if you're unable to work due to illness or injury. Despite its critical role in safeguarding livelihoods, it's often overlooked in personal financial planning. - read more
|
| The Role of Rehabilitation Benefits in Income Protection Insurance When the unexpected strikes, such as an illness or injury hindering our ability to earn a living, the financial repercussions can be devastating. This is where income protection insurance becomes a pivotal part of our financial safety net, ensuring a stream of income during challenging times. - read more
|
| Income Protection Insurance: Balancing Cost with Adequate Coverage Income protection insurance is a critical safety net for anyone who relies on a steady paycheck to meet their financial obligations and maintain their lifestyle. It offers a replacement income if you are unable to work due to illness or injury, ensuring that your financial responsibilities can be met even when you're not at your earning best. In today's fast-paced world, income protection has become an essential consideration for the modern working individual. - read more
|
|
|
Income Insurance: The Safety Net for Your Financial Goals in Australia Financial security is pivotal for anyone striving to meet their life goals, be it owning a home, educating children, or ensuring a comfortable retirement. In Australia, where uncertainties can disrupt our best laid-out financial plans, having a safety net in place is essential. Income insurance offers just that—protection against the unforeseen events that could impact your income earning abilities. - read more
|
|
|
Understanding Income Protection Insurance: A Comprehensive Guide for Australians Income protection insurance is an essential component of financial security for Australians, designed to provide a safety net by replacing a portion of your income if you're unable to work due to illness or injury. Despite its critical role in safeguarding livelihoods, it's often overlooked in personal financial planning. - read more
|
|
Navigating Pre-existing Conditions in Income Protection Insurance Income protection insurance is a safety net that many Australians rely on to secure their financial future in the event of illness or injury preventing them from working. It's a type of policy that provides a replacement income if you are unable to earn your regular income due to a health-related absence from the workplace. - read more
|
|
|
The Role of Rehabilitation Benefits in Income Protection Insurance When the unexpected strikes, such as an illness or injury hindering our ability to earn a living, the financial repercussions can be devastating. This is where income protection insurance becomes a pivotal part of our financial safety net, ensuring a stream of income during challenging times. - read more
|
|
|
Understanding the Process: A Beginner's Guide to Income Insurance Claims Income insurance, an often-overlooked component of financial security, is gaining traction among Australia's burgeoning self-employed population. In an economy where traditional employment is no longer the sole path to success, this form of insurance has become a cornerstone for proactive financial planning. Touted as a safety net, it ensures that personal livelihoods and business operations remain secure in the face of adversity. - read more
|