Income Insurance Australia :: News
SHARE

Share this news item!

Insurers Eye AI for a Technological Future

Insurers Eye AI for a Technological Future

Insurers Eye AI for a Technological Future?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The insurance sector is gearing up for a significant technological transformation with plans to integrate artificial intelligence (AI) extensively in the coming years.
A survey conducted by Earnix highlights that over two-thirds of insurance companies are planning to deploy AI tools within the next two years.
This trend marks a pivotal moment in the industry's journey toward modernization.

The survey garnered responses from 431 insurance executives spanning Australia, Europe, the UK, the US, and Canada. It reveals a dramatic escalation in the anticipated role of AI. "Insurers reported that they expected the impact of AI to nearly double from the last year to the current year, and then more than triple in the year ahead," noted Earnix. The survey indicates a staggering near six-fold increase in industry leaders' belief in AI's business impact over a three-year period.

Currently, less than a third of these insurance firms actively utilize AI models capable of real-time predictive analysis. Most companies rely on analytics primarily for validation rather than for making optimal decisions, which underscores a gap in leveraging technology fully. Earnix finds that many insurers continue to depend on outdated systems, potentially hindering their ability to keep pace with evolving technologies.

Another key insight from the Earnix survey is that nearly 50% of insurers acknowledge being behind on their modernization goals. This lag could prove challenging in adopting breakthrough technologies, especially those linked to AI, advanced analytics, pricing, and underwriting frameworks.

Despite these hurdles, there is a marked intent across the industry to invest more heavily in AI-driven innovations. Many respondents have highlighted increased spending on regulatory compliance tools compared to the previous year. In particular, 68% of insurers in Europe and Australia reported heightened investments in this area. "Insurers in Europe and Australia may have a slight head start when it comes to implementing new technology to help with compliance," the Earnix report stated.

Looking forward, the industry acknowledges being at least two years away from realizing their full AI and analytics potential. However, this sets a clear trajectory for insurers to follow as they navigate the complexities of modern technology adaptation.

This article is based on findings from Earnix as detailed in a recent report.

Published:Tuesday, 12th Nov 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Decline in Life and Income Protection Insurance Premiums Benefits Australians
Decline in Life and Income Protection Insurance Premiums Benefits Australians
24 Nov 2025: Paige Estritori
Recent data indicates a notable decline in life and income protection insurance premiums across Australia, providing consumers with more affordable coverage options. According to the latest Direct Life Insurance Report from Rainmaker Information, direct life premiums have decreased by 7% since 2024. Similarly, direct income protection premiums have seen significant reductions, with average premiums for waiting periods of 30 days and 90 days decreasing by 12% and 13%, respectively. - read more
TAL's Health Sense Plus Now Covers Income Protection Policies
TAL's Health Sense Plus Now Covers Income Protection Policies
24 Nov 2025: Paige Estritori
In a significant development for policyholders, TAL has expanded its Health Sense Plus program to encompass income protection (IP) policies. This initiative, effective from August 8, 2025, aims to incentivise proactive health management by offering premium discounts to clients who engage in preventative health checks. - read more
Marsh and Tokio Marine Kiln Introduce Port Disruption Insurance Amid Global Shipping Challenges
Marsh and Tokio Marine Kiln Introduce Port Disruption Insurance Amid Global Shipping Challenges
24 Nov 2025: Paige Estritori
In response to escalating global shipping challenges, leading broker Marsh and Lloyd's underwriter Tokio Marine Kiln have launched a pioneering business interruption insurance specifically designed for ports. This innovative product aims to mitigate the financial impact of trade disruptions caused by various factors, including geopolitical tensions and operational strikes. - read more
Allianz Australia's Strategic Expansion: RAA Insurance Acquisition
Allianz Australia's Strategic Expansion: RAA Insurance Acquisition
24 Nov 2025: Paige Estritori
In a significant move within the Australian insurance sector, Allianz Australia has successfully completed the acquisition of RAA Insurance for $642 million. This strategic acquisition, approved by the competition regulator on June 12, 2025, marks a substantial expansion of Allianz's footprint in the South Australian market. - read more
Australian Parliament's Inquiry into Small Business Insurance: What It Means for You
Australian Parliament's Inquiry into Small Business Insurance: What It Means for You
24 Nov 2025: Paige Estritori
The Australian Parliament has initiated a comprehensive inquiry into the provision, regulation, and pricing of modern insurance products for small businesses and not-for-profit organisations. Announced on October 29, 2025, this inquiry aims to address critical issues affecting the insurance landscape for small enterprises across the nation. - read more
Click for more Insurance News


Life Insurance Articles

Preparing for the Unexpected: Why Income Protection is Essential for Financial Security
Preparing for the Unexpected: Why Income Protection is Essential for Financial Security
Life's unpredictability can often bring unforeseen challenges, particularly when it comes to our finances. One day you might be climbing the career ladder, the next you could find yourself unable to work due to illness or injury. This is where income protection insurance steps in, serving as a financial safety net that ensures you can continue to meet your living expenses, even when the unexpected happens. - read more
How Pre-Existing Conditions Affect Your Income Protection Insurance Options
How Pre-Existing Conditions Affect Your Income Protection Insurance Options
Income protection insurance is a type of insurance policy designed to provide you with a continuous flow of income in case you are unable to work due to illness or injury. It's a safety net that helps ensure you can maintain your standard of living, even when unforeseen health issues arise. - read more
Income Insurance: The Safety Net for Your Financial Goals in Australia
Income Insurance: The Safety Net for Your Financial Goals in Australia
Financial security is pivotal for anyone striving to meet their life goals, be it owning a home, educating children, or ensuring a comfortable retirement. In Australia, where uncertainties can disrupt our best laid-out financial plans, having a safety net in place is essential. Income insurance offers just that—protection against the unforeseen events that could impact your income earning abilities. - read more
Common Pitfalls in Income Insurance Claims and How to Avoid Them
Common Pitfalls in Income Insurance Claims and How to Avoid Them
Income insurance is a critical component of financial planning, offering a safety net when life's uncertainties impact your income stream. It ensures that you can continue meeting your financial obligations even if you're unable to work due to illness or injury. This peace of mind is invaluable, especially in an unpredictable job market. - read more
Income Insurance: Common Misunderstandings that Could Cost You
Income Insurance: Common Misunderstandings that Could Cost You
When life throws unexpected challenges your way, income insurance can be a financial lifesaver. Essentially, it's a policy designed to replace a portion of your income if you're unable to work due to illness or injury. Imagine not having to worry about bills piling up while you focus on recovery. That's the peace of mind income insurance aims to provide. - read more


Start Here !
disability protection
Apply now for your free Insurance assessment and price comparisons!

Start Here

Monthly Income Benefit:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.