Income Insurance Australia :: News
SHARE

Share this news item!

Australian Insurers Address Surge in Mental Health Claims

Industry Re-evaluates Policies Amid Increasing Mental Health-Related Claims

Australian Insurers Address Surge in Mental Health Claims?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The Australian insurance industry is facing unprecedented challenges due to a significant rise in mental health-related claims.
The Council of Australian Life Insurers reports that mental health has become the leading cause of total and permanent disability claims, accounting for nearly one in three payouts.

In the past year alone, life insurers paid $2.2 billion for retail mental health claims, nearly doubling the amount from 2020. This surge is particularly pronounced among Australians in their 30s, with total and permanent disability claims in this age group increasing by 732% over the past decade.

Christine Cupitt, CEO of the Council of Australian Life Insurers, emphasises the strain on the entire safety net, noting that more individuals, especially younger Australians, are leaving the workforce permanently due to mental health conditions. This trend necessitates a comprehensive reassessment of how insurers support customers facing mental health challenges.

For beauty industry professionals, this development underscores the importance of comprehensive insurance coverage that includes mental health support. As the industry evolves to address these challenges, beauticians should stay informed about policy changes and ensure their coverage adequately protects against potential mental health-related claims.

Published:Tuesday, 9th Dec 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Call for Enhanced Support for Indigenous Insurance Customers
Call for Enhanced Support for Indigenous Insurance Customers
09 Dec 2025: Paige Estritori
The Life Code Compliance Committee has identified significant gaps in support for Indigenous customers within the insurance sector, following an audit of three major insurers representing two-thirds of the market. The analysis reveals that these insurers lack adequate procedures for safe self-identification, a critical step towards ensuring cultural inclusivity and accessibility. - read more
Australian Insurtech Startups: Pioneering the Future of Insurance
Australian Insurtech Startups: Pioneering the Future of Insurance
09 Dec 2025: Paige Estritori
The Australian insurtech sector is experiencing significant growth, with startups introducing innovative solutions that enhance efficiency, security, and customer engagement within the insurance industry. A recent report titled 'Insurtech Down Under: Trends, Tech and Triumphs' highlights the pivotal role these companies play in reshaping the market. - read more
Australian Insurers Address Surge in Mental Health Claims
Australian Insurers Address Surge in Mental Health Claims
09 Dec 2025: Paige Estritori
The Australian insurance industry is facing unprecedented challenges due to a significant rise in mental health-related claims. The Council of Australian Life Insurers reports that mental health has become the leading cause of total and permanent disability claims, accounting for nearly one in three payouts. - read more
Calls for Overhaul in Australian Insurance Claims Handling Processes
Calls for Overhaul in Australian Insurance Claims Handling Processes
09 Dec 2025: Paige Estritori
Australian consumer advocacy groups are intensifying their calls for substantial reforms in the insurance industry's claims handling processes. The Australian Consumers Insurance Lobby (ACIL) has criticised the current system, highlighting ongoing issues that compromise consumer outcomes. - read more
WFI Insurance Rewards Sustainable Farming with Premium Discounts
WFI Insurance Rewards Sustainable Farming with Premium Discounts
08 Dec 2025: Paige Estritori
In a significant move towards promoting sustainable agriculture, WFI Insurance has announced a new initiative offering premium discounts to farmers who obtain AgCarE certification. This program, developed by AgForce, aims to recognise and reward farmers implementing eco-friendly practices on their properties. - read more


Life Insurance Articles

Illness and Your Finances: Strategies for Continuous Income Flow
Illness and Your Finances: Strategies for Continuous Income Flow
When illness strikes, the impact on your finances can be as significant as on your health. Maintaining continuous income flow during such times is crucial for financial stability. - read more
Why Every Australian Entrepreneur Needs Income Protection Insurance
Why Every Australian Entrepreneur Needs Income Protection Insurance
Entrepreneurship in Australia - a landscape overview: The allure of entrepreneurship in Australia is undeniable, with the promise of innovation, personal autonomy, and potentially limitless earnings. However, the path of an entrepreneur is often unpaved and unpredictable. Without the safety nets traditionally provided by corporate employment, Australian entrepreneurs must proactively safeguard their personal finances against the capricious winds of business fortune. - read more
Preparing for the Unexpected: Why Income Protection is Essential for Financial Security
Preparing for the Unexpected: Why Income Protection is Essential for Financial Security
Life's unpredictability can often bring unforeseen challenges, particularly when it comes to our finances. One day you might be climbing the career ladder, the next you could find yourself unable to work due to illness or injury. This is where income protection insurance steps in, serving as a financial safety net that ensures you can continue to meet your living expenses, even when the unexpected happens. - read more
The Essential Role of Income Insurance in Your Financial Plan
The Essential Role of Income Insurance in Your Financial Plan
An income insurance policy, often referred to as income protection insurance, is a financial safety net designed to provide you with a steady income stream if you're unable to work due to illness or injury. It ensures that you can still support yourself and your family, even when unforeseen medical conditions prevent you from earning a salary. This policy typically covers a percentage of your pre-tax income, helping to alleviate the financial burden during recovery periods. - read more
Understanding Income Protection Insurance: A Comprehensive Guide for Australians
Understanding Income Protection Insurance: A Comprehensive Guide for Australians
Income protection insurance is an essential component of financial security for Australians, designed to provide a safety net by replacing a portion of your income if you're unable to work due to illness or injury. Despite its critical role in safeguarding livelihoods, it's often overlooked in personal financial planning. - read more


Start Here !
disability protection
Apply now for your free Insurance assessment and price comparisons!

Start Here

Monthly Income Benefit:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.